success stories
SMART Security Pros provides remote video guard services to sites requiring temporary security including construction sites.
As the company grew SMART Security Pros alarm management systems were not keeping up. Shawn Scarlatta, Owner of SMART Security Pros, looked to FieldHub’s Security Operations Center Management Platform to scale his remote video guarding business.
“When we transitioned to FieldHub is was a godsend because it put everything into one place and streamlined our process. The experience working with the FieldHub team has been phenomenal. It gets better and better every day.” Scarlatta commented.
FieldHub’s Security Integrator platform has alarm management modules for high volume video event monitoring and workflow. The system is a modern cloud platform with native support for Mobotix, Avigilon, Check Video, and Eagle Eye Network. It supports most other camera platforms through an email integration.
💰 FieldHub automates RMR billing, proration, and revenue recognition. You can schedule future RMR changes and track past ones. This is just one part of FieldHub’s comprehensive suite of tools for accounting, inventory, and sales specifically for the secure and fire industry. 🛠️ There’s a lot under the hood!
FieldHub Inc., a leading field service management software company, today announced the release of their next-generation Field Tech mobile app. The new app is fully integrated with FieldHub’s all-in-one cloud-based CRM, accounting, field service, and operations platform, and it delivers significant improvements to optimize technicians’ workflow and jobsite experience. Some key enhancements in the new FieldHub Tech App include simplified login via QR code scanning, preview of work order scope details prior to check-in, ability to access and view project files directly on the device, and streamlined processes for materials tracking and installation recording.
FieldHub excels in mirroring your business workflow and organizational structure. It comprehends the complex relationships among customer accounts, their locations or sites, and the systems installed at these locations, a crucial detail often missed by generic solutions. Picture a unified platform to manage accounts, sites, and systems, including a comprehensive history of a site (materials installed, work performed, customer sign-offs, technician checklists, etc.). The best part? This information stays consistent, even as the site transitions from builder to property owner, to tenant, and so on.