Software platform created specifically for the security installer industry. FieldHub tackles some of the thorniest operational arenas that other platforms leave behind, including RMR management and inventory tracking, all on a robust, native general ledger platform to keep your revenue and expenses in sync. Learn how FieldHub provides a single system to manage leads and proposals through project and field service management, inventory, recurring/deferred revenue management, and full accounting.
There is nothing more important to the value of your business than your monthly recurring revenue (RMR). That value, generally measured as a multiple of the RMR, can be significantly impacted by the quality of the records related to the RMR and its contracts. That is where your operations software can make a big difference. The value of your RMR can be significantly impacted by: The retention over time (reducing terminations) The current and typical accounts receivable (AR) age of your RMR invoices The clarity and accuracy of your RMR reporting, and how that reconciles with your financial statements Covering all of your RMR with customer agreements (See https://www.
Choosing the right merchant service provider for credit card and ACH processing can impact your customer experience and your bottom line. In this post, we walk through some factors to consider when selecting your merchant service provider. PCI Compliance Through Data Passthrough PCI is the Payment Card Industry Data Security Standard for information security. Due to the time-consuming nature of seeking PCI compliance, you should avoid systems and workflow where you need to bear responsibility for PCI compliance on your office workstations and internal processes.
Washington, D.C., September 2, 2020 – FieldHub Inc., a national leader in enterprise-level cloud operations and accounting software for security integrators, today announces Laurie Salim has joined the FieldHub team as a Senior Consultant. Ms. Salim will work alongside the FieldHub executive team to provide the best and most innovative solutions and services for security integrators. For over a decade, Ms. Salim has had numerous sales and leadership roles serving the security installer sector.
FieldHub has launched its Apple iOS application for field technicians. This application complements FieldHub’s existing Android application, providing the same suite of functionality to support field operations. FieldHub is an all-in-one cloud platform for security installers’ business operations. It provides a single system to manage the business from proposal to project, including field service management, inventory, recurring/deferred revenue management, and full accounting. The FieldHub mobile application connects field technicians to the core business workflow.
FieldHub’s all-in-one platform for security company operations now integrates with CardConnect to provide flexible and cost-effective credit card merchant processing and ACH transactions. FieldHub has added CardConnect as its preferred credit card and ACH processor. The combined power of FieldHub and CardConnect offers customers the following advantages: CardConnect vaults all financially sensitive information, reducing any PCI compliance requirements to security alarm installers and integrators. CardConnect offers FieldHub customers extremely competitive merchant and ACH services pricing, which can save businesses hundreds or thousands of dollars per month in merchant service fees.
With today’s global reality, we wanted to take the opportunity to share some of our favorite resources to help security installers acclimate to a remote working model. From the very beginning, we built FieldHub around distributed teams. We have key team members in the US, Canada, and Europe. Even before launching FieldHub, I ran my security integration business, Urban Alarm, with distributed teams. From accounting and HR to provisioning video servers and IP cameras, our team members were dispersed across the globe.
The conditions of Spring 2020 have more of us working from home than the office. As we all face these new challenges, I wanted to share guidance to ease one part of that transition: best practices in the area of remote IP device configuration. Urban Alarm - the security integrator business I started in 2008 and sold in 2017 - was built from the ground up, using distributed teams. In addition to accounting and HR functions being performed largely remotely, most of our system configuration was done overnight, using remote teams.
This week, Commercial Integrator magazine published in a video interview with FieldHub’s CEO, Miles Fawcett, and write up of FieldHub’s all-on-one platform for security alarm installers and integrators. The video and article are part of Commercial Integrator’s ISC West conference coverage and highlight some of the unique characteristics of FieldHub, including the advanced capabilities around field service, inventory, and recurring revenue management. About Commercial Integrator Magazine Commercial Integrator is the first publication dedicated to addressing the business needs of professional integrators who serve the small and midsize business market.
FieldHub’s all-in-one platform for security company operations now integrates with Vivid CPM to provide flexible financial statement reporting, and general ledger based analytics. Vivid Reports CPM with FieldHub enables security alarm company finance departments to quickly produce, deliver and analyze powerful and interactive financial reports and budget models. Team members and stakeholders have immediate access to financial information and Key Performance Indicators (KPIs) gaining valuable insight into the financial operations of their businesses.
FieldHub is the modern all-in-one platform for security company operations. This month FieldHub is releasing, out of beta, the Scheduling module, providing integrated work order calendaring for field technicians. With FieldHub’s Scheduling, work orders are easily drag-and-dropped onto a native calendar. If desired, companies can create multiple calendar views to separately track assignments by job type (e.g. install vs. service), office location or other key differentiators. Dispatch coordinators at the office are able to assign jobs based on skill set or team grouping history, and the calendar dashboard provides clear visibility to when technicians are under- or over-scheduled.
While security integrators are in business to integrate security systems, often there’s nothing integrated about the business of security itself — from the central stations, interactive service providers and point solutions, to the myriad homegrown systems implemented and jury-rigged together over the years. Unfortunately, this complex web of systems has resulted in multiple silos of business and customer data. Without the ability to collectively harness the information housed in these disparate systems, integrators are often blind to the rich insights that lie within their very own data.
