Scheduling & Dispatch

FieldHub’s scheduling and dispatch features maximize your technicians’ time in the field as your business grows. The intuitive calendar view allows you to easily track who is where and when, while the powerful dispatch tools enable you to filter available resources, assign work orders, and optimize schedules with drag-and-drop functionality. Create multiple calendar views to track assignments by job type, office location, or other key differentiators, and assign jobs based on skill set or team grouping history. The calendar dashboard provides clear visibility into technician utilization, ensuring your teams are making the most of every day.

Keep Field Technicians in Sync

Scheduled appointments automatically sync to your field technicians' mobile apps, where they can check into projects and manage their work. The mobile app maintains core functionality even in poor data-coverage areas, ensuring that your team stays connected and productive. With real-time geo-stamping and location tracking, dispatchers can monitor technicians' progress and status at a glance.

Real-Time Technician Status Updates

FieldHub's live calendar view provides instant visibility into your technicians' status, without the need for manual refreshes. See which techs are on-site, traveling, running late, completing jobs, on break, or off-route, all in real-time. This up-to-the-minute information empowers your dispatchers to make informed decisions and adjust schedules as needed, maximizing your team's efficiency and responsiveness.

Customizable Scheduling Views

Tailor your scheduling experience to your specific business needs with FieldHub's highly configurable views. Create distinct scheduling profiles based on job function, such as fire testing or inspections, or by geographical area, enabling dispatchers to focus on the work orders and technicians they are directly responsible for managing. This targeted approach streamlines the scheduling process, ensuring that the right resources are assigned to the right tasks, ultimately optimizing your team's efficiency and productivity.

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